Shipping Policy

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Last updated: July 2026

At Âme Bridal, every veil is handcrafted exclusively for the bride who orders it. Unlike ready-made products, each piece is carefully created after your order is placed, allowing us to maintain the highest standards of craftsmanship and quality.

Because every veil is made especially for you, we encourage you to place your order well in advance of your wedding date.

Made-to-Order Production

Every Âme Bridal veil is handcrafted to order.

Please allow approximately 6 weeks for production before your order is shipped.

Production begins once your order has been confirmed and payment has been received.

As each veil is individually crafted by hand, production times are estimates and may occasionally vary during periods of high demand or due to circumstances beyond our control. Should a significant delay occur, we will notify you as soon as possible.

Order Processing

Once your veil has been completed, it undergoes a final quality inspection before being carefully packaged for shipment.

When your order leaves our atelier, you will receive a shipping confirmation email containing your tracking number so you can follow your parcel throughout its journey.

Estimated Delivery Times

The delivery times below begin after your veil has been completed and shipped.

Estimated transit times are:

France: 1–3 business days
Europe: 2–5 business days
United Kingdom: 3–5 business days
United States & Canada: 3–7 business days
International destinations: 5–10 business days

These delivery estimates are provided for guidance only and may vary depending on customs clearance, local carriers, weather conditions or other unforeseen circumstances.

Shipping Costs

Shipping costs are calculated automatically at checkout based on your delivery destination.

From time to time, Âme Bridal may offer complimentary shipping during promotional events.

Customs Duties & Import Taxes

International orders may be subject to customs duties, import taxes or other local fees imposed by the destination country.

Unless otherwise stated at checkout, these charges are the responsibility of the customer.

As customs regulations vary between countries, we recommend contacting your local customs authority if you have any questions before placing your order.

Tracking Your Order

As soon as your parcel has been dispatched, you will receive a confirmation email with your tracking number.

Please allow up to 24 hours for tracking information to become available.

Shipping Address

Please ensure that your shipping address is accurate before completing your purchase.

If you notice an error after placing your order, please contact us as soon as possible. We will do our best to update your information before your order has been dispatched. However, once your parcel has been shipped, we are unable to modify the delivery address.

Âme Bridal cannot be held responsible for delays, failed deliveries or additional shipping costs resulting from incorrect or incomplete shipping information provided at checkout.

Lost or Delayed Shipments

Once your parcel has been entrusted to the shipping carrier, delivery is managed by the carrier.

If your shipment appears significantly delayed or cannot be located, please contact our Customer Care team. We will gladly assist you in opening an investigation with the carrier and work with you to find the most appropriate solution.